Privacy Policy
IMPORTANT: PLEASE REVIEW THIS PRIVACY
POLICY BEFORE SUBMITTING ANY PERSONAL INFORMATION THROUGH THIS WEB
SITE.
BY SUBMITTING PERSONAL INFORMATION
THROUGH THIS ONLINE STORE, YOU ARE CONSENTING TO THE COLLECTION,
USE, TRANSFER, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS
DESCRIBED IN THIS ONLINE PRIVACY POLICY.
This Privacy Policy is effective as of
April 27, 2010.
Navarre Digital Services, Inc.
("NDSI") Operates This Web site
This Web site is hosted and operated
by NDSI ("NDSI," "we," "us," and "our"), an e-commerce provider and
distributor, and its affiliates, including but not limited to
Encore Software, Inc., a software publisher.
Scope of This Privacy Policy
This Privacy Policy (this "Privacy
Policy") describes how NDSI protects your privacy when you use this
Web site.
This Privacy Policy applies only to
personal information collected through NDSI's Web sites. "Personal
information" means information that identifies you personally,
either alone or in combination with other information available to
us.
Privacy Notices
This Privacy Policy may be
supplemented or amended from time-to-time by "Privacy Notices"
posted on this Web site. These Privacy Notices provide a level of
detail that we cannot provide in this more general description of
our privacy practices.
Country-Specific Notices
Privacy requirements vary from country
to country. To meet these requirements, we have included certain
"Country-Specific Notices" as part of this Privacy Policy. You may
locate the Country-Specific Notice for your country, if there is
one, by scrolling to the end of this Privacy Policy.
This Privacy Policy May Change
We reserve the right to update or
modify this Privacy Policy, at any time and without prior notice,
by posting the revised version of this Privacy Policy on this Web
site. These changes will only apply to personal information we
collect after we have posted the revised Privacy Policy. Your use
of this Web site following any such change constitutes your
agreement that all personal information collected from or about you
through this Web site after the revised Privacy Policy is posted
will be subject to the terms of the revised Privacy Policy.
To alert you to these changes, we will
update the effective date of this Privacy Policy. We will also
provide a notice at the top of this Privacy Policy for at least 30
days after the new effective date and highlight the changes so that
you can locate them easily. Unless the change is a minor change
(such as a change in our contact information) or a non-substantive
change (such as the reformatting of our Privacy Policy), we will
post notices on the page where you submit your order and/or on
other relevant pages of this Web site for 30 days after the new
effective date to alert you to the change.
Children's Privacy
Our Web site is not directed at nor
targeted to children. No one under the age of majority in his or
her country may register on or use this Web site unless supervised
by an adult. Since we require a credit card for purchases, we
intend and reasonably presume that any financial transactions
occurring on our site are transacted by or with the permission of
the adult cardholder.
We do not use our Web site to
knowingly solicit personal information from or market to anyone
under the age of majority in his or her country. We comply with
applicable laws and regulations relating to collection and use of
information from children, including the Children's On-line Privacy
Protection Act of the United States and other applicable laws or
regulations. If you believe that we have received information from
a child or other person protected under such laws, please notify us
immediately by email at legal@encoreusa.com and we
will take reasonable steps to remove that information from our
databases promptly.
What Personal Information Do We
Collect Through this Web site?
Information You Volunteer. We collect
the personal information you knowingly and voluntarily provide when
you use this Web site, for example, the information you provide
when you request information about products or services. This
information may include your name, street and e-mail address, phone
number, credit card information, and information used to verify
your identity or to prevent fraud. Please note that your credit
card information is merely passed through our servers en route to
the applicable financial institution or "gateway" provider by us,
in encrypted form, and is not viewed, used in any other way, nor
stored by us.
Information Sent to Us by Your Web
Browser. We collect information that is sent to us automatically by
your web browser. This information typically includes your IP
address, the address of the web page you were visiting when you
accessed this Web site, the name of your operating system (such as
Windows® or Macintosh®), the name and version of your browser (such
as Internet Explorer®), and the date and time of your visit. The
information we receive depends on the settings on your web browser.
Please check your browser if you want to learn what information
your browser sends or how to change your settings.
The information provided by your
browser does not identify you personally. We use this non-personal
information primarily to create statistics that help us improve the
NDSI Web sites and make them more compatible with the technology
used by our visitors. However, if you have created a user identity
on one of your visits to this Web site, we may link the information
provided by your browser to information that identifies you
personally and use it for the purposes described below. In
addition, we may review our server logs for security purposes, such
as detecting intrusions into our network. If we suspect criminal
activity, we might share our server logs -- which contain visitors'
IP addresses -- with the appropriate investigative authorities who
could use that information to trace and identify individuals.
Information Collected Using "Cookies"
and Other Web Technologies. We use "cookies," and similar
technologies, such as Web Beacons (also referred to as "tracking
pixels," or "action tags"), to collect personal information and
support the functionality of this Web site. For more information
about our use of cookies and Web Beacons, see below.
Cookies and Web Beacons
Cookies and Web Beacons. A "cookie" is
a small text file that is transferred to your computer by our Web
server. We may use two types of cookies -- "session cookies" and
"persistent cookies."
Session Cookies. A "session cookie" is
a temporary cookie that expires when you close your browser. A
session cookie assigns a randomly-generated, unique identification
number to your computer when you access one of our Sites. Assigning
your computer a number facilitates the proper functioning of the
features of our Web sites, by permitting us to maintain a
persistent "state" for your session, such as, maintaining the
contents of your shopping basket during checkout. We also use
session cookies to collect information about the ways visitors use
this Web site - which pages they visit, which links they use, and
how long they stay on each page. We analyze this information (known
as "click-stream information") to better understand our visitors'
interests and needs and to improve the content and functionality of
this Web site.
Session cookies do not contain your
personal information. If, however, you have created a user identity
on one of your visits to this Web site, we may link the session
cookie identification number to information that identifies you
personally.
Persistent Cookies. When you visit
this Web site, we may place one or more "persistent cookies" on
your computer. Unlike a "session cookie," a persistent cookie does
not expire when you close your browser. It stays on your computer
until it expires (for example, at the end of the calendar year) or
until you delete it.
Some persistent cookies simply "tag"
your computer so that the next time you visit (or someone using
your computer visits), our server will recognize you, not by name,
but by the "tag" on your computer. This will enable us to provide
you with a personalized experience and, in some cases, may save you
the trouble of re-entering information already in our database. It
will also allow us to collect more accurate information about the
ways people use this Web site, for example, how people use this Web
site on their first visit and how often they return. If, at some
point, you create a user identity, we may link the information
collected by these persistent cookies to information in our
database that identifies you personally. We may also transfer this
information to a cookie and place it on your computer's hard drive
so that our web server can read this information each time you
visit this Web site.
If you do not wish to receive cookies,
you may set your browser to reject cookies or to alert you when a
cookie is placed on your computer. You may also delete our cookies
as soon as you leave our Web site. Although you are not required to
accept our cookies, if you set your browser to reject cookies, you
will not be able to use all of the features and functionality of
this Web site. For example, you will not be able to purchase
products and services on this Web site.
Web Beacons. Web beacons (also
referred to as "tracking pixels" or "action tags") are graphic
images, usually no larger than 1 pixel x 1 pixel, placed at various
locations on our Site. Web beacons help us recognize the cookies on
your browser. Like cookies, Web beacons help us collect information
about the ways visitors use our Sites. They also help us identify
browser types, IP addresses, search terms that bring visitors to
our Sites, and the domain names of the Web sites that refer traffic
to us. The information collected by Web beacons does not identify
you personally. However, if you have created a user identity on one
of your visits to this Web site, for example, by making a purchase,
we may link the information we collect using Web beacons to the
information that identifies you personally and use it in the same
ways as we use the information we collect using cookies. Lastly, we
utilize web beacons to provide us with more information on any
emails we send out, in particular, the web beacons will send us
information to let us know that you have received and opened any
e-mail you have chosen to receive from us.
How Do We Use Your Personal
Information?
NDSI uses the personal information we
collect on this Web site:
- to take, process or deliver your order, process or obtain
payment, or notify you of the status of your order;
- in connection with keys, access codes or other information as
may be required to permit you to receive products, updates or
services;
- for lead and additional revenue generation;
- for security, credit or fraud prevention purposes;
- to register your purchase with the manufacturer or service
provider for warranty, technical support or similar purposes;
- to facilitate the renewal of subscriptions for products or
services;
- to provide you with effective customer service and/or technical
support;
- to provide you with a personalized shopping experience;
- to provide you, with your consent, with product updates and
upgrades, special offers, pricing information, newsletters, and any
other information you request;
- to undertake, with your consent, any other promotional
activities; and
- to improve this Web site, the customer experience, and related
products or services.
We may remove all of the information
that identifies you specifically and use the rest for historical,
statistical or scientific purposes.
With Whom Do We Share Your Personal
Information?
Our Service Providers. NDSI employs
other companies, including our affiliates, to provide services to
us or on our behalf. For example, we may use other companies to
maintain this Web site, to process credit card payments, detect and
prevent fraud, deliver packages, send mail or e-mail, or provide
customer service. These companies are required by contract to use
the personal information we share with them only to perform
services to us or on our behalf and to protect the confidentiality
of your personal information.
As Disclosed in a Privacy Notice. We
may share specific personal information as disclosed in a specific
Privacy Notice posted on the page or area of this Web site where
you provided that information.
For Third Party Marketing. We will not
share your personal information with our marketing partners or
other third parties to use for their own marketing purposes without
your consent. However, if you have "opted-in" to receive third
party promotional e-mails or other information, we may provide your
personal information (but never your credit card information) to
marketing partners. In that event, the partner's privacy policy
will govern how that partner uses and protects your personal
information. If you do not wish your personal information to be
shared in this manner, you may unsubscribe by following any
unsubscribe link in our emails. Please note, however, if you give
us permission to add your contact information to a partner's
mailing list and later withdraw your permission, you will have to
contact that partner (or use the "opt-out" provided in the e-mails
our partner sends you) to have your name removed from the partner's
mailing lists.
To Comply With Legal Requirements,
Cooperate With Law Enforcement, Prevent Fraud and Other Crimes, and
Protect Legal Rights, Property, You and Others. There are other
limited circumstances in which we may share the personal
information in our databases with unrelated third parties. For
example, we may disclose the personal information we collect on
this Site without notifying you when we, in good faith, believe
disclosure is appropriate to comply with the law or a regulatory
requirement; to comply with a subpoena or court order; to cooperate
with law enforcement or other governmental investigations (without
necessarily requiring the law enforcement or government agency
requesting the information to formally serve us with a subpoena);
to prevent or investigate a possible crime, such as fraud or
identity theft; to enforce a contract; to protect the legal rights,
property or safety of NDSI, our affiliates, our employees, agents,
other users or the public in general or to protect your vital
interests. We also reserve the right to report to appropriate law
enforcement or government agencies any activities that we, in good
faith, believe to be unlawful without providing notice to you.
In Connection With Corporate Events.
We may transfer your personal information to another company
(either an affiliate of NDSI or an unrelated third party) that has
acquired the stock or assets of NDSI, one of our affiliates, or one
of our operating divisions, for example, as the result of a sale,
merger, reorganization, insolvency, dissolution or liquidation. If
such a transfer occurs, the acquiring company's use of your
personal information will still be subject to this Privacy Policy,
any applicable Privacy Notices, and the privacy preferences you
have expressed to us.
Your Choices
NDSI respects your right to make
choices about the ways we collect, use and disclose your personal
information. We generally ask you to indicate your choices at the
time and on the page where you provide your personal
information.
When you provide personal information,
we may offer you a choice as to whether you would like to receive
further communications from us about certain updates, upgrades,
special offers and pricing. We may also ask if you would like to be
added to our partners' mailing lists. You have the right to
withdraw your consent at any time. If you decide you no longer want
to receive promotional messages from us, you may let us know by
following any unsubscribe link in our emails. Please note, however,
if you give us permission to add your contact information to a
partner's mailing list and later withdraw your permission, you will
have to contact that partner (or use the "opt-out" provided in the
e-mails our partner sends you) to have your name removed from the
partner's mailing lists.
How Can You Access and Correct Your
Personal Information?
We strive to maintain the accuracy and
integrity of the personal information in our databases and to keep
that information up-to-date. We provide ways for you to access your
personal information as required by applicable law, so that you can
correct inaccuracies or update your personal information.
If you would like to review, correct
or challenge your personal information, please log in to your
account on broderbund.com.
We will respond to reasonable requests
within the time limits established by applicable law or within a
reasonable time if no time limit is established by applicable law.
For your protection, we may ask you for additional information to
verify your identity. In most cases, we will provide the access you
request and correct or delete any inaccurate personal information
you discover. We reserve the right, however, to limit or deny your
request to the extent permitted by applicable law if: 1) the
disclosure may harm the life, the body, the property and the rights
of third parties, 2) the disclosure may lead to a breach of
applicable law and regulation, or 3) where you have failed to
provide sufficient evidence to verify your identity.
How Do We Protect Your Personal
Information?
We have industry standard measures in
place to protect the security of the personal information we
collect through this Web site.
It is important that you understand,
however, that no Web site or database is completely secure or
"hacker proof." You are also responsible for taking reasonable
steps to protect your personal information against unauthorized
disclosure or misuse, for example, by protecting your password.
Where Will Your Personal Information
be Processed?
NDSI is a U.S. Corporation with
offices at 7400 49th Avenue North
Minneapolis, MN 55428, U.S.A. Most
NDSI Sites or Stores are currently hosted on servers located within
the United States or Canada, but the locations of our servers may
change from time to time.
In addition, NDSI may transfer your
personal information to its partners, service providers, product
manufacturers, licensers, suppliers, and others located in the
United States or another country for the purposes as described in
this Privacy Policy.
Different countries have different
privacy laws and requirements. Please know, however, that no matter
where your personal information is collected, used, transferred or
stored, if it was collected through this Web site, it will be
protected by the terms of this Privacy Policy and any Privacy
Notices that apply to you.
BY SUBMITTING YOUR PERSONAL
INFORMATION TO US THROUGH THIS WEB SITE, YOU ARE CONSENTING TO THE
PROCESSING OF YOUR PERSONAL INFORMATION IN THE UNITED STATES OR IN
ANY OTHER COUNTRY IN THE WORLD.
How Long Do We Retain Your Personal
Information?
We keep your personal information only
as long as we need it for the purposes for which it was originally
collected (or to which you have subsequently consented) or for
other legitimate purposes (such as regulatory compliance), or as
permitted by applicable law.
Links to Other Web Sites
This Web site contains links to other
Web sites operated by NDSI and its affiliates. This Web site may
also contain links to Web sites that are owned and operated by
unrelated third parties.
This Privacy Policy applies only to
personal information collected through the NDSI Web sites, that is,
the NDSI Web sites on which this Privacy Policy is posted. It does
not apply to personal information collected on any other Web site
operated by NDSI, nor to personal information collected on our
partners', service providers' or any other Web sites. When you
access other Web sites through a link on this Web site, please take
a few minutes to review the terms of use and privacy statement
posted on each Web site you visit.
Governing Law
This Privacy Policy and our Privacy
Notices are governed by the laws of the State of Minnesota, United
States of America, without regard to its conflict of law
principles.
Questions Concerning Our Privacy
Practices
If you have any questions, comments,
or concerns regarding this Privacy Policy or our privacy practices,
please contact us by email at legal@encoreusa.com.