You can ask for a full refund within 30 days of purchase, as long as you have not downloaded the files. Any bank or payment fees charged to us are deducted from the refund.
If a download does not work, or you were charged in error, we will fix the problem or refund the order, whether or not you have downloaded it.
To ask for a refund, write to [email protected] with your order number, or use the contact form.